Our General Manager

Louise Carmichael

B.A. (Hons), MPsychology (Organisational), MAPS, MAHRI, MIPAA

Louise established Human Assets Pty Ltd in 2001 to address the public sector need for consultants with a detailed knowledge and understanding of the business of Government. Since the establishment of Human Assets, Louise has worked with a broad range of clients across all tiers of Government in the delivery of business improvement programs.

Prior to establishing Human Assets, Louise worked as a management consultant for over a decade. During this time she worked for Andersen Consulting, as a business consultant, where she was engaged by a number of organisations in both the public and private sectors, implementing change initiatives. Her role entailed identifying business process improvements and assisting people within an organisation to adjust to the process of change.

Following her employment with Andersen Consulting she worked within the NSW public sector as an internal HR consultant developing policies and programs to support the human resource direction of the Department and assisting staff within the organisation to adjust to organisational restructuring. Her HR consulting skills lead to her promotion to management and business consultant with a commercially funded business unit within the agency. In this capacity Louise conducted business reviews across all tiers of Government, to assist public sector organisations to improve their operational efficiency.

In addition to working with individual Government agencies to achieve corporate service reform, Louise worked on the development of the NSW Government’s electronic marketplace, smartbuy™. In this role, Louise was responsible for assisting Government agencies to implement the procurement reform strategies required to facilitate the implementation of this Whole of Government Procurement reform agenda.

Her work in the public sector provides her with an excellent understanding of Government reform initiatives and the legislative framework within which organisations in all tiers of Government operate.

Louise has completed a Master of Organisational Psychology at the University of NSW focusing on organisational behaviour and change management. Louise has also completed studies in Change Management from the Australian Graduate School of Management (AGSM) and the Financial Management Program for public sector managers. Louise has strong analytical, facilitation and consultation skills with specialist expertise in managing organisational change.

Our Principal Associates
Louise leads a professionally qualified and experienced team of principal associates who manage client engagements. Our associates are selected based on their qualifications and professional expertise. All of our associates have had extensive management experience in both the public and private sectors. This ensures that they have a thorough understanding of the operations of the public sector and the unique requirements of a Government agency. In addition, it ensures that they have had exposure to private sector practices enabling them to work with our Government clients in the delivery of effective business solutions.

Our Associates
In addition to our principal associates, Human Assets has a team of associates who are engaged on a part-time basis for large client assignments including bulk recruitment. Again, these associates are experienced and professionally qualified in the delivery of human resource management solutions. The majority of our bulk recruitment professional associates are also qualified organisational psychologists with expertise in designing and delivering assessment and selection programs.

Our people have extensive experience working in and with all tiers of Government. Consequently, we have a detailed knowledge of the operation of Government and the issues affecting our clients.